Charging Services
Establishing charging experience for early adopters of electric trucks within the logistics industry
About Charging Services
Charging Services goal is to define a marketplace-driven charging experience for logistics connecting fragmented infrastructure into a unified, scalable discovery and planning platform
ROLE
UX Designer
TIMELINE
May 2021 – Jun 2022
LOCATION
Södertälje, Sweden
challenge
Charging infrastructure was fragmented across providers, creating inconsistent access, poor visibility, and friction in operational planning, limiting adoption of electric fleets within the logistics industry. This lead to a lot of anxiety for the customers and drivers to adopt electrification
process
Mapped the charging ecosystem as a multisided platform across fleets, drivers, and infrastructure providers. Designed a unified discovery layer enabling cross-network access and comparability.
Integrated charging into route planning to support decision making in real world operations. Established principles for a premium, reliable experience in an inconsistent supply environment
Outcome
Shaped a scalable foundation for charging as a platform service
Strengthened competitive positioning through a differentiated, premium experience
Supported early adoption of electric trucks by reducing friction in infrastructure access
